Return and Refund Policy

Start a Return: Email to start your free return

  • Once your return has been accepted, the PLL will offer you a return label via email. 
  • Multiple orders may be returned in the same package. Please be sure to include invoices from each order, plus any available item barcodes. 
  • If possible, please return items in their original polybag packaging. 

Return and Exchange Policy (US and International Orders)

The PLL gladly accepts returns of unworn, unwashed, undamaged or defective inventory merchandise purchased online for a full refund within 30 days of receiving your order. All returns must be mailed back and received within 30 days to receive a full refund to the original form of payment. Please allow 3-5 business days from the date we receive your return for your refund to be processed. All items marked final sale cannot be returned or exchanged.

All made to order and custom products are final sale and therefore not eligible for a return or exchange. In the event that you receive a defective product or a size that differs from the original order, please reach out to our team at These products include 2023 Champion Replica Jerseys, Pinnies, Sublimated Shirts, Shorts and Hoodies and Team Flags. Visit here for all made to order and custom products.

All cancellation requests for made to order and customized items must be made within 24 hours of purchase. Once an order is sent into production, we do not have the ability to cancel or make any changes including: address, size, or style changes.

Returning a Gift

Start a Gift Return: Email to start the return process.

  • Once we receive your return, we will refund the purchase amount to a PLL Gift Card that will be sent via email. Please include your email address and the original order number if available.


Unfortunately we do not offer exchanges on online merchandise. Please return the item you wish to exchange in accordance with our return policy and place a new order for the desired item.

Onsite Merchandise

All merchandise purchased onsite at any sponsored PLL event is final sale and not eligible for a return or exchange.

Should you have any further questions or concerns, please don't hesitate to reach out to our team at